Shipping

SHIPPING SERVICE FEATURES:

Rates

Rates are VAT excluded and include:

  • Personalized package collection and delivery service.
  • Information relating to shipment in real time, with provision of name, date and time of delivery.
  • Compilation of labels, waybills and all documentation relating to the shipment.

Customs charges
Extra-EU foreign rates include shipping costs but NOT any VAT applied, charges, customs duties which remain the responsibility of the recipient - becomes - Customs charges

Extra-EU foreign rates include shipping costs but NOT any applied VAT, charges, customs duties which remain the responsibility of the recipient. The exclusion must be applied even if the customer joins PRE-ORDER or takes advantage of shipping discounts for orders over €. 120.00.

Personal data

In order to successfully ship the goods purchased on our store's platform, it is essential to provide complete shipping and billing data when registering log-in or, in the case of an occasional customer, accurately providing the recipient's data (e.g. . country, street, city, post code, telephone, intercom, etc.)

Safety

Customers are informed that shipments may be subject to security checks according to national and international criteria and needs, including the use of X-ray systems, systems for identifying traces of explosives and other methods of safety check. By purchasing the product and the related shipping costs, the recipient accepts that shipments may be opened and their contents checked by the police.

Weight limits and measurements

Customers are advised that the shipping rates applied at the time of purchase are valid up to an overall shipping limit as shown below, beyond which a personalized extra-list rate will need to be applied:

Maximum length per package: 270 cm

Maximum weight of a single non-palletised package: 50 kg

Maximum size per package - 330 cm {sum of perimeter and length).

At the courier's discretion, the maximum measurement can reach up to 419 cm

It is also possible to ship pallets and cargo of different weights and dimensions once the actual transport needs have been verified and once a specific economic agreement has been concluded regarding "special transport" which goes beyond the rates applied in this shop.

Geographic shipping limits

Please note that the purchase and shipping service for goods is suspended to the following countries:

People's Republic of China, Russia, Belarus, Democratic People's Republic of Korea (North Korea), Sudan, Myanmar and Libya.

Covers

In the event of loss of the goods or failure to deliver by the Shipping Company in charge of the transport and delivery contract for the goods, MILITIA MODELS assumes the burden of a new shipment including every item purchased by the customer and never arrived at its destination.